SHH Special Grand Rounds: Patient Experience-Going Beyond Patient Sati
Patient Experience
At the conclusion, the participant should be able to:
1) OUTLINE key components of Value Based Purchasing and its anticipated impact on reimbursement and patient care; 2) REVIEW data outlining patient experiences and PRC scores; 3) DISCUSS opportunities for improving patient experience and providing exceptional care across the continuum. Questions and answers will allow for audience participation.