NFO Business of Medicine Web Series: Practical Uses of AI in Healthcare Today – Tools, Risks, and Readiness

This session explores how AI is being utilized in healthcare practices today , from automating routine tasks to supporting cybersecurity training and enhancing patient engagement. You'll see real tools already in use, examine key risks such as PHI exposure, and walk through what every practice should have in place before adopting AI. The session includes live demos and practical takeaways that you can apply immediately. Learning Objectives: Identify 3–5 real-world AI tools being used today to reduce administrative burden, improve revenue cycle efficiency, and enhance patient communication. Understand the risks and responsibilities of using AI in clinical and non-clinical workflows, including PHI exposure, prompt safety, and output auditing. Learn how to develop a simple AI policy for your practice, covering usage guidelines, tool vetting, and staff training. Experience how AI-driven threats are evolving, with live examples of voice-based scams. Learn how modern training tools are helping staff recognize and respond to these emerging risks effectively.