NFO Business of Medicine Web Series: From Diagnostic Error to Diagnostic Excellence

Beyond patient safety, diagnostic errors have significant implications for medical malpractice and liability risk. Diagnostic errors also represent a common, serious, and costly risk for healthcare organizations and providers. Although not all diagnostic errors result in adverse events, many do — creating legitimate patient safety and liability concerns. This program provides a comprehensive overview and analysis of risks involving diagnostic errors. The program also identifies the factors that contribute to diagnosis-related malpractice allegations and claims. From a risk management perspective, identifying and understanding the factors that contribute to diagnostic errors is an important first step in devising feasible risk-reduction strategies for various practice settings. At the conclusion of this program, participants should be able to: 1. Understand the magnitude of diagnostic errors and their impact 2. Discuss claims data and trends related to diagnostic errors 3. Understand major risks and factors that contribute to diagnostic errors