NFO Business of Medicine Web Series

Event reporting and effective investigations of safety events as well as near misses are a critical element in a culture of safety. Through identification of causal factors and process issues, clinicians are able to learn and improve practices to provide better quality of care. The effective use of data supports shared learning systems. Course Objectives : Describe purpose of event reporting and how to use reports to improve processes Describe elements of effective event investigations Describe elements of effective interviews Identify opportunities to implement to enhance event investigations and RCA process