April 23, 2026
June 18, 2015 @ 5:45 pm CDT
- This event has passed.
SHH Special Grand Rounds
Practicing Excellence - How to Give Great Care and Feel Good at the End of Your Day
Speaker: Jay Kaplan, MD, FACEP DEFINE current state of health care and why service and operational excellence are important. DEFINE what service and operational excellence are in the hospital setting. DESCRIBE the connection to clinical quality and risk management. DEFINE best practices to astonish your patients and astonish your medical staff.